Project details:

• Start date: 25.04
• Previous experience is not required, we offer training at the beggining of work
• You can earn money all year long - it's a constant opportunity!

This job is support for a members-only luxury travel club, offering exclusive getaways at unbeatable prices.
You’ll assist members with bookings, provide expert guidance, and ensure a seamless travel experience in a dynamic, customer-focused environment.

Your responsabilities:

• Handling calls, emails, and chat in French.
• Identifying and addressing customer needs.
• Building trust through professional communication.
• Providing accurate information using the right tools.
• Meeting performance targets for case resolution.
• Updating accounts and processing documents.
• Following company procedures and policies.

Our expectations:

• You speak French in proficiency
• Intermediate English level (at least B2)
• You are ready to start the latest on 31.03
• Ability to communicate clearly and effectively
• You already live in Athens and want to work in the office (Neos Kosmos)

Main duties:

• Start date: 25.04
• Working schedule: Monday to Sunday – 10.00-22.00 (8 hours/day, 40 hours/week, rotating shifts) - in high season (June - August) the working hours can change

• Salary and bonuses:

  • Base salary: 1050€ gross/month
  • Performance bonus: up to 10%
  • 2 additional salaries per year
  • Daily meal voucher (Up Hellas Mastercard)
• Free gym, wellness activities, and rooftop cinema with Acropolis view
• Full time, fixed-term Greek employment contract in accordance with Greek labor law
• Private life & health insurance effective from day 1 of employment (including eyecare and dental care)
• Training is provided at the beggining of work (paid by employer)