Project details:

• Start dates: 20.02 or 20.03
• Signing bonus: €2000! (€500 paid after 3, 6, 9 & 12 months)
• FULLY Remote work all over the Portugal (except islands)
• Recruitment & hiring process 100% online
• A great opportunity for communicative candidates with a passion for the automotive industry and international customer interactions!

This job is support for a global leader in the automotive industry.

Join a top company in the sector and provide exceptional support for digital services. Help customers utilize innovative solutions and play an active role in shaping the future of mobility!

Your responsabilities:

• Respond to inquiries from German-Speaking customers via phone, chat, and email with professionalism and enthusiasm.
• Leverage your knowledge of automotive and digital products to resolve issues effectively.
• Keep accurate records in the CRM system and work collaboratively to enhance the customer experience.
• Share current information about products and services to assist customers accurately.

Our expectations:

• You speak German native or C2
• You speak English min B2
• Excellent communication skills, both written & verbal
• You are self-motivated, and you like to work in the team

Main duties:

• Possible start on 30.01 or 20.02! 
• FULLY Remote work all over the Portugal (except islands)
• Full time employment, 6 months fixed-term renewable contract
• We provide work equipment & send to your home
• Private Health insurance with a dental plan
• Rotating work schedule: 24/7 (8 hours/day, 40 hours/week, 5 days/week) - 2 rotating days off
• Training is provided at the beginning of the work

Competetive Salary and bonuses:

• Base salary: €1030 gross x 14 months
• Monthly performance bonus: Up to €80 gross
• Meal allowance: €7.23 NET/day (approximately €145 NET/month loaded onto a voucher card)
• Transport allowance: €20/month
• Night shift allowance (if applicable)
• Additional BONUS: Total €2000 gross (€500 gross paid after the 4th, 7th, 10th, and 13th months of the contract)