Project details:

• Start date: 15.01
• Work in Lisbon and enjoy a work-life balance with our schedule: Monday to Friday and weekends off!
• Non-sales role focused on managing and adjusting clients’ insurance policies.

Client:

Our client, a global leader in property and casualty insurance, stands as the foremost commercial lines insurer in the U.S.
With operations in 54 countries and territories, they offer a comprehensive range of insurance solutions, including commercial and personal property and casualty, personal accident, supplemental health, reinsurance, and life insurance.

Work in Lisbon(Oriente) and enjoy a work-life balance with our schedule: Monday to Friday and weekends off!

Your responsabilities:

• Assist Dutch-Speaking clients via calls or chats with insurance inquiries.
• Process policy changes, payment updates, and cancellations.
• Respond to clients through letters/emails.
• Handle claims and manage document archiving.
• This role isn't about sales; your main focus will be adjusting clients' insurance policies.

Our expectations: 

• You speak Dutch native or C2 
• Intermediate English level (at least B1-B2)
• Excellent communication skills, both written & verbal
• Be a local candidate or willing to relocate to Lisbon
• You are self-motivated, and you like to work in the team

Main duties:

• Start date: 15.01
• Working schedule: Monday - Friday 07:30 – 20:00, full time, 40h/week
• Competetive Salary and bonuses:  
  • 1100€ gross x14 months
  • up to 100€ gross monthly performance bonus
  • up to 100€ gross mothly project bonus
  • up to 20€ gross per month - Transport Allowance
  • €7.23 NET/day meal allowance

• Full time employment, 6 months fixed-term renewable contract
• Private Health insurance with a dental plan (free after 6 months of the contract)
• Work in our modern office in Lisbon Oriente - Parque das Nações
• Training is provided at the beginning of the work, previous experience is not required
• Recruitment process is 100% online

Relocation package:

• Flight Ticket Reimbursement after 6 months
• Possibility of accommodation in a company-owned apartment