Project details:

• Start date: 15/06
• Work in our modern office in Lisbon, Parque das Nações
• You will assist French - Speaking travelers with bookings, provide travel guidance, and offer general support, ensuring a smooth and enjoyable journey!
• Recruitment & hiring process 100% online

This role is support for a top European low-cost airline connecting destinations across Europe, North Africa, and the Middle East. Known for affordable fares, flexible travel options, and reliable service, the airline serves both leisure and business passengers.

Perfect opportunity for candidates passionate about travel and eager to join an airline in a customer-focused role!

Your responsibilities:

• Support French - Speaking customers via phone, email, and chat
• Manage bookings: create, change, or cancel reservations
• Handle complaints and sensitive cases
• Process tickets and back-office tasks
• Give clear information and helpful solutions

Our expectations:

• You speak French in proficiency (min C1)
• You speak Fluent English (at least B2)
• You are self-motivated, and you like to work in the team
• You are looking for an energetic environment

Main duties:

• Starting date: 15/06
• Full time employment, 6 months fixed-term renewable contract
• Private Health insurance with a dental plan
• Work in our modern office in Lisbon, Parque das Nações

• Competitive salary and remuneration system(incl. Meal allowance)

  • Basic salary: 930€ gross per month
  • 2 extra salaries per year
  • Fixed project bonus: 25€ gross/ paid 11 months
  • meal allowance: 7,23€ NET/day (approx 145€ NET/month in a voucher card)
• Training is provided at the beginning of the work
• Recruitment & hiring process is 100% online
• Working schedule: Monday - Sunday 8:00-21:00 (40h per week, 5days per week)