Project details:

• Possible start on 12.06
• Remote from districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro
• Working schedule: Monday to Saturday (8:00 -20:00), 8h/day, 40h/ 5 days per week, Days Off: Sunday and 1 rotational day
• Training is provided at the beggining of work
• Recruitment process 100% online

Client:

Our client is a multinational retail company known for its ready-to-assemble furniture, home accessories, and kitchen appliances. With a focus on affordability, functionality, and Scandinavian design principles, IKEA has become a global leader in the furniture industry. Its innovative approach includes self-service shopping, flat-packaging, and environmentally friendly practices.

Your responsabilities:

• Provide dedicated support to customers who speak Norwegian, assisting them with a wide range of requests related to their orders and inquiries.
• Utilize clear and concise communication over the phone to ensure effective resolution of issues and provision of information about products.
• Engage customers in friendly and professional conversations to facilitate sales and meet their needs.
• Offer assistance in resolving various delivery-related concerns, including tracking shipments, addressing delivery discrepancies, and checking stock availability.

Our expectations: 

• You speak Norwegian native 
• Intermediate English level (at least B2)
• Excellent communication skills, both written & verbal
• You are self-motivated, and you like to work in the team
• An ability to work in shifts

Main duties:

• Possible start on 12.06
• Working schedule: Monday to Saturday (8:00 -20:00), 8h/day, 40h/ 5 days per week, Days Off: Sunday and 1 rotational day
• Competitive salary and remuneration system (incl. meal allowance):
  • 1500€ gross x 12months +2 extra salaries per year
  • up to 100€ gross monthly performance bonus,
  • meal allowance: 7,23€ NET/working day (voucher)
  • transport allowance: 20€ / month

• Full time employment, 6 months fixed-term renewable contract
• Remote from districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro 
• Private Health insurance with a dental plan (after 6 months of the contract)
• 100 % paid training is provided at the beginning of the work
• Online recruitment process